No need to worry! TIME monitors your flight in real-time to adjust your pickup accordingly. If your flight is delayed, your chauffeur will automatically reschedule the pickup time to ensure they are there when you land. Plus, we offer 60 minutes of complimentary waiting time at the airport, giving you ample time to collect your luggage and proceed smoothly.
When booking your airport transfer with TIME, simply enter your flight number in the booking details. Our system automatically tracks your flight in real-time, ensuring your driver is updated on any delays or early arrivals. No extra steps needed—your chauffeur will always be there at the right time!
At TIME, we offer flexible cancellations for your convenience. You can cancel your ride free of charge up to 2 hours before your scheduled pickup.
To cancel your ride:
🔹 Via Website/App – Log in, go to “My Bookings”, select your ride, and choose Cancel.
🔹 Via Phone – Call our customer support to cancel your booking.
If you cancel within 2 hours of your pickup time, cancellation fees may apply. For more details, please check our terms & conditions.
Yes! TIME offers airport luggage support to ensure a smooth and hassle-free experience. However, a chauffeur cannot be booked solely for luggage transfer—our service is designed for passenger transportation with luggage assistance included.
Our chauffeurs will:
🔹 Assist with loading and unloading your luggage
🔹 Ensure secure transportation of your belongings
🔹 Provide a seamless airport pickup or drop-off experience
For special luggage requests, such as extra-large baggage or additional handling needs, please inform us at the time of booking so we can accommodate your request accordingly.
🔹 How can I book a ride with TIME?
You can book a ride through our website or app by entering your pickup and drop-off locations, selecting your preferred vehicle, completing the payment, and receiving an instant confirmation.
🔹 Can I pre-book a ride in advance?
Yes! We highly recommend pre-booking to secure your preferred time and vehicle, especially for airport transfers and corporate rides.
🔹 Is there an option to book an hourly chauffeur service?
Yes, our hourly chauffeur service allows you to hire a professional driver by the hour or for the entire day, offering maximum flexibility for business meetings, events, or city travel.
🔹 Can I make special requests, such as multiple stops or extra waiting time?
Absolutely! During booking, you can add multiple stops or request additional waiting time. Please note that extra waiting time may incur additional charges.
